Global Data Off Campus Drive is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus drive 2022 also. Here we are providing all details about the Global Data Jobs vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, requirements and age limit as such and if they find themselves relevant then they could get down to the Global Data Off Campus Drive form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs need to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.
Global Data Recruitment 2022 – Off Campus Drive
GD Research Center Pvt. Limited is a subsidiary of GlobalData Ltd, UK. GlobalData is also the premier source of actionable insight into the energy and healthcare industries. With the combined expertise of around 1,000 researchers, market analysts and consultants across 11+ countries, the company provides high-quality, and transparent industry insight that helps clients achieve growth and also increase business value. Moreover GlobalData’s success as a leading research and consulting firm is also highlighted by the fact that it is frequently referenced in some of the world’s leading publications, named as the Wall Street Journal, The Washington Post, the Financial Times, Forbes, Bloomberg and Reuters. In addition to this, it has also been named one of the UK’s most inspiring companies,as after being listed in the London Stock Exchange Group’s recent report, “1000 Companies to Inspire Britain”. Furthermore GDRC itself has an experienced team of more than 700 researchers, analysts and software professionals based in Hyderabad, India, with their diverse industry and educational backgrounds. GDRC hires its employees from different educational institutes of global repute, enabling the company to provide high-quality research and analysis. GDRC’s team uses Most robust methodologies, including in-depth primary and secondary research techniques, proprietary databases and also input from panels of industry experts, to deliver its leading research and analysis. In addition to this, GDRC has also a highly experienced senior management team, consisting of leading figures in the business information industry.
| Company name: | Global Data |
| Company website: | www.globaldata.com |
| Industry type | Analytics |
| Role: | Voice Processs |
| Salary: | Not Disclosed |
| Location: | Hyderabad |
| Key skills: | Calling, Voice process, Customer care |
| Qualifications: | Graduate/Under Graduate |
Global Data Recruitment 2022 – Job Description
- You will Provide friendly, courteous, and quality support to all users.
- Work to Strive to meet or exceed all SLA goals.
- You will Respond to incoming telephone calls, voicemail, web-submissions, emails and chat for assistance from users experiencing problems.
- You Troubleshoot, analyze, resolve, escalate and accurately document various technical problems (i.e. software, hardware and client specific applications)
- Work on Document customer requests in the appropriate issue tracking system.
- Provide Route tickets accurately to client level support when needed.
- You need to Stay current on and adhere to established policies, procedures and documentation
- You need to be a subject matter expert in the full suite of supported client system and processes
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Global Data Recruitment 2022 – Roles and Responsibilities
- Work on Researching and collecting information on innovative consumer products available in the market.
- You will be responsible for Extracting and recording all requisite information on these products (e.g. nutritional information) in a timely manner.
- You need to analyze product trends and translate it into business insight.
- You work on Liaising with a field network of shoppers globally on calls and also through various online channels and examining trade press.
- You need to summarize the information available and in producing a database.
- Ensuring project deadlines are met.
- Work on Providing Troubleshooting using the defined processes and procedures ensuring the problems of customers is solved
- Closely Coordinating with internal Level 2 or Product and also Quality teams to provide a resolution to customers queries
- Need to Answer inbound phone calls in American English or British English
- Also need to Answer inbound chats and email tickets on Zendesk
- Work to Resolve all issues within SLA
- And Deliver A+ customer experience to customers
Global Data Recruitment 2022 – Eligibility Criteria
- Have Excellent written and verbal communication skills.
- Have Minimum 1 Year experience in Voice process
- Exposure to primary research techniques will be desirable.
- Must have working Experience in market research and creating industry databases preferably in Consumer sectors will be a plus.
- Have Experience of MS Office, including basic Excel.
- Candidate should have excellent communication Skills
- Candidates Should have excellent written skills
- Must have experience into technical support
- Candidates Good to have experience into Sales
- Must be flexible working in US night shifts
- Company provide two cab within 30 km radius from work location
- Must be flexible to work from office
- All the Freshers & Experience can also apply for this job
- All Graduate / Undergraduate are eligible to apply
Documents required:
- You should carry two copies of the Latest Resume.
- An Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any two Government Certified ID Proof like Adhar card the PAN, Voter ID, Passport.
- Candidates should have all the necessary educational years certificates along with the xerox copies.
Links to apply for the online Global Data Recruitment 2022
| Apply Online | |
| Official Website | |
| Off Campus Drive Homepage |