Candidates who are interested in working as Senior Executive can go through this page. The Recruiters of IndiaMART have officially scheduled IndiaMART Recruitment 2022 Drive. Candidates who are B.Tech and MBA graduates prefer to apply for IndiaMART Recruitment for Senior Executive. Moreover, the candidates who are actively seeking to work in Noida can also apply for IndiaMART Recruitment in Noida through the link given below. For more information about IndiaMART Jobs, you can also visit the official website www.indiamart.com.
IndiaMART Recruitment 2022 – Off Campus Drive
IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers online. With a 60% market share of the online B2B Classified space in India, the company focuses on providing a platform to Small & Medium Enterprises (SMEs), large enterprises as well as individuals across nations. Founded in 1999, the company’s mission is ‘to make doing business easy.
Over the past 25 years, they have been continuously evolving their platform using sophisticated business-enablement technologies to make doing online business easy. The company credo, ‘Bada Aasaan Hai,’ appropriately depicts the approach. With 76 million product offerings and 6.7 million responsive supplier base, the company provides ease and convenience to our 13.8 million buyers. Also the IPO was a thumping success in 2019, reaffirming the trust of all users and investors alike. IndiaMART has over 2,850 employees located across 32 offices in the country and they look forward to having you as a part of the team.
| Company name: | IndiaMart |
| Company website: | https://www.indiamart.com/ |
| Industry type | B2B online stores |
| Role: | Senior Executive |
| Salary: | Best in market |
| Location: | Noida |
| Key skills: | tele calling, client servicing, customer handling, customer queries, upselling, revenue generation, |
| Qualifications: | Any graduation, or MBA/PGDM Marketing, MBA/PGDM Other, |
IndiaMART Recruitment 2022 – Job Description
- Company is looking out for Young, Energetic & Dynamic Individuals who aspire to make a career in a fast-moving environment.
- This position holder will be an individual contributor for the company
- Build and maintain productive, professional relationships with clients
- You will Ensure every clients are using and deriving benefits from IndiaMART
- Ensure proper deliveries of products/ services in the client’s e-catalog.
- Maximize total revenue by upselling other services and achieve
- fortnightly, work on monthly client retention and revenue targets
- Take and record systematic follow-up and time-bound closures
- Give Prompt resolution of complaints
- Do Daily 4-5 in-person meetings (F2F) with clients onsite
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IndiaMART Recruitment 2022 – Roles and Responsibilities
- Responsible for Making outbound calls to explain the product features and how to utilize them to the best extent, while resolving customer queries
- Work to Be a consultant to the customers by understanding their requirement and suggesting the right solutions tothem
- Convert, Retain and renew customers, and maximize revenue by upselling
- Initially Own service demonstration to clients on video meetings
- Will Manage outsourced partners/employees, drive relationships, evaluate and perform process performance with key metrics on a routine basis to ensure optimized productivity.
- Check and Identify areas of process improvements, data interventions and to drive data-based projects to improve overall quality and efficiency of services.
- Closely work and Ensuring a high-quality customer experience at Contact Centers while adhering to the SLAs
- Check and Critically analyze large data to drive and present insights, and implement logical solutions on which pilots can be conducted
- Repeat process automations through design of algorithms which can then be implemented on frontend or backend
IndiaMART Recruitment 2022 – Eligibility Criteria
- Must have Experience Range: 0 – 5 year
- Do have Qualifications: Any Graduation, or MBA/ PGDM Marketing, MBA/ GDM Other
- Must be Active listening and understanding the business contexts of clients
- Have Good Verbal and written communication
- Must have Ability to work independently
- Skills Required for the company- tele calling, client servicing, customer handling, customer queries, upselling, revenue generation
- Able to work smartly and independently and as a team player
- Adhere Effective communication & comprehension skill
- Have Excellent active listening skills
- Good Time Management skills
- Quick learner and decision making
- Understand Customer needs and solve the problem on time
- Expertise in Management Skills
Documents required:
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are a must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
Links to apply for the online IndiaMART Recruitment 2022
| Apply Online | |
| Official Website | |
| Off Campus Drive Homepage |