Apply online for Tech Mahindra Recruitment drive 2022-2023 for freshers and experienced professionals. Tech Mahindra job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for Tech Mahindra careers in India through the provided official registration link. Candidates should practice Tech Mahindra placement papers to crack the written exam and online test. If you are looking for Tech Mahindra Infotech Jobs then you must check Tech Mahindra latest Test Pattern and Syllabus For Freshers.
Tech Mahindra Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the Tech Mahindra vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the Tech Mahindra Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.
Tech Mahindra Recruitment 2022 – Off Campus Drive
An international technology company based in India called Tech Mahindra offers services in business process outsourcing (BPO) and information technology. The company, a division of the Mahindra Group, is based in Pune and has its registered office there as well.
| Company name: | Tech Mahindra |
| Company website: | https://www.techmahindra.com |
| Industry type | BPO |
| Role: | Customer Support Executives |
| Salary: | INR 2.00-3.75LPA |
| Location: | Noida |
| Key skills: | Chat process, email, Non voice process |
| Qualifications: | Any Graduate |
Tech Mahindra Recruitment 2022 – Job Description
- To manage the reservation requests that customers submit via phone calls, emails, or other channels and to assure execution of such requests To handle reservations in the system or portal To handle inbound calls for reservations and related questions
- answering call and email inquiries from customers
- addressing client concerns
- coordinating efforts between several teams to address customer inquiries
- making calls to confirm orders for all new purchases
- Professionally answer incoming and outgoing calls and offer necessary solutions.
- Keep track of all communications and transactions with customers.
- Make sure to follow up to make sure the customer’s request is handled properly.
- Go above and above to involve clients in resolving problems and ensuring satisfaction.
- quickly and successfully establish rapport with clients, identify problems, and find solutions
- Should be able to deliver a consistently top-notch customer experience.
- Managing customers’ anticipations for anticipated response times
- Take responsibility for consumer problems.
- Send unsolved issues to the relevant internal teams for escalation.
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Tech Mahindra Recruitment 2022 – Roles and Responsibilities
- Coordinating with the client for both new and ongoing projects is your responsibility.
- Work to accountable for managing phone-based sales.
- Answering inquiries about the company’s goods or services is your responsibility.
- You will be answering questions and resolving problems with the goods and services.
- to keep the consumer if they are unhappy with the goods or services.
- Voice Process Inbound & Outbound Calling.
- initiating phone calls for sales with prospective clients.
- To engage with customers and maintain speech communication, ask questions.
- Customer feedback must result in repeat business.
- Responsible for collecting and recording customer data, payment methods, transactions, and product responses.
- Keeping up with all items thus far and updating clients on new products.
- addressing questions from customers about the product.
- You need to achieving sales targets.
Tech Mahindra Recruitment 2022 – Eligibility Criteria
- excellent communicator with strong persuasive skills.
- Work experience in a related field, such as customer service, telemarketing, or telecalling.
- New applicants are also welcome. Candidates who are women are preferred.
- Learning, communication, and a focus on providing excellent customer service.
- Have basic expertise with computers.
- Must have fluency in Hindi and English.
- Possess strong knowledge of dealing with customers.
- Possess strong interpersonal and analytical skills.
- Outstanding interpersonal abilities and great emotional intelligence
- Have good problem-solving and customer service abilities
- Have superior judgement to accurately assess situations and come up with quick, workable answers
Documents required:
- You should carry two copies of the Latest Resume.
- An Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any two Government Certified ID Proof like Adhar card the PAN, Voter ID, Passport.
- Candidates should have all the necessary educational years certificates along with the xerox copies.
Links to apply for the online Tech Mahindra Recruitment 2022
| Apply Online | |
| Official Website | |
| Off Campus Drive Homepage |