Dell, the famous multinational company, is going to recruit candidates for the vacancies through off campus. The candidates who are completed in BE/B.Tech, ME/M.Tech, Any Degree Branches Eligible to apply. Here on this page you can check all the details related to Dell eligibility details,roles and responsibilities, apply link, application procedure details are given below.
Dell Recruitment 2022 – Off Campus Drive
Dell is an American multinational company that develops, sells, repairs, and supports computers related products and services, and is owned by its parent company of Dell Technologies. Dell was Founded in 1984 by Michael Dell, the company is known as one of the largest technology corporations in the world, employing more than 170,000 people in the United States and around the world.
| Company name: | Dell |
| Company website: | https://www.dell.com/en-in |
| Industry type | IT services and consulting |
| Role: | Senior Advisor, Sales operations |
| Salary: | Best in market |
| Location: | Mumbai, Pune |
| Key skills: | Sales operations, E-commerce, SEO |
| Qualifications: | BE/B.Tech/MBA |
Dell Recruitment 2022 – Job Description
- You will be Responsible for serving as primary Quality Auditor for Chat Sales.
- Evaluates inbound Sales and scores them based on a predetermined criteria.
- Do day to day Audit based on defined framework and procedures to monitor and report transactional quality performance across all lines of businesses.
- Record and Timely track reporting of performance metrics as per defined framework.
- Execute and Establish methods/processes proactively to improve overall Customer experience through effectively improving the quality framework.
- You will serve as primary interfaces with other internal functions, based on BU and/or regional requirements.
- Work on Cross functional support to other teams in the organization-you have to work as be flexible to taking calls to support external customers (Need based).
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Dell Recruitment 2022 – Roles and Responsibilities
- Develop, design, and track operational sales tools, tasks and programs
- Effectively Coordinate communications and information dissemination with the different sales force and cross-functional organizations within Dell Technologies
- Generate and Lead process improvement programs
- Liaise between the customer and the sales organization, Site navigation Improvement, Site Analysis, Tool failure checks, SEO traffic vol and conversion, Organic Traffic, Landing pages, Testings, Page analysis, Drive CSat actions, Drive Ratings and Reviews for Dell.com
- Execute Organize and participate in training activities related to dip checks, briefings, refreshers
- Ensuring process adherence through a defined audit framework
- Take feedback from Sales Business Leaders and Operations team to respective stakeholders to build long-term, scalable processes
- Do monthly training for a group of Auditors, when needed
- Conduct and assign Calibration calls to get aligned on audit parameters
- Work with large data sets
- Analyze data and check actionable insights to business
- Work on deep Understanding of competitive landscape and provide pricing inputs
- Interact with clients and Stakeholders and provide output in PPT
Dell Recruitment 2022 – Eligibility Criteria
- Candidates Should have excellent communication skills
- Must be Flexible to work in night shifts
- Must be Able to perform multitask to manage multiple areas of responsibility
- Should be Graduated from a reputed university.
- Have at least 1.5 Years of work experience.
- Have Advanced Excel Skills
- Knowledge of Eye for detail and data handling
- PowerPoint Presentation and building executive ready views
- SQL knowledge or any other coding skills will be an added advantage
Documents required:
- Candidates should carry at least one copy of the Latest Resume.
- An Aadhar Card (original and photocopy) with three passport size photographs is a must.
- You need to carry any one Government Certified ID Proof like driving license, the PAN, Voter ID, Passport.
- Students should have all the required educational certificates along with the xerox copies.
Links to apply for the online Dell Recruitment 2022
| Apply Online | |
| Official Website | |
| Off Campus Drive Homepage |