Cornerstone Off Campus Drive 2022| Freshers |Product Support Engineer| Opportunity

Apply online for Cornerstone Recruitment drive 2022-2023 for freshers and experienced professionals. Cornerstone job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for Cornerstone careers in India through the provided official registration link. Candidates should practice Cornerstone placement papers to crack the written exam and online test. If you are looking for Cornerstone Infotech Jobs then you must check Cornerstone latest Test Pattern and Syllabus For Freshers.


Cornerstone Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the Cornerstone vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the Cornerstone Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.


Cornerstone Recruitment 2022 – Off Campus Drive


Cornerstone OnDemand, Inc. is a cloud-based people development software provider and learning technology company. The company was publicly traded on the NASDAQ stock exchange under the ticker symbol Nasdaq: CSOD until it was acquired by private-equity firm Clearlake Capital Group in 2021. Cornerstone started as CyberU, which provided online corporate training and education for adults, but eventually shifted focus to human resources software


Company name: Cornerstone 
Company website:
Industry type Software Products 
Role: Product Support Engineer 
Salary: Not Disclosed 
Location: Pune 
Key skills: Technical support, products support, LMS
Qualifications: BE/BTech 


Cornerstone Recruitment 2022 – Job Description


  • You need to Provide technical support to SailPoint customers and field personnel via multiple channels, telephone, email, WebEx and GoToMeeting. 
  • Must Troubleshoot and resolve technical problems reported by our customers. 
  • You need to Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured 
  • Provide Document problem solutions in the company knowledge base. 
  • Interface with Sales, and Engineering to improve product service, design, and quality. 
  • Give Present technical concepts in a clear manner. 
  • Maintain meticulous document case progress and technical details throughout the support case lifecycle. 
  • You will need to Provide 24×7 on-call support via rotation schedule. 
  • Participate in recurring support review meetings, And also presenting challenging cases and new ideas to the support team. 
  • Impress customers with your empathy, responsiveness, technical ability and attention to detail. 


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Cornerstone Recruitment 2022 – Roles and Responsibilities


  • You will Consistently deliver positive customer experience reflected over CSAT metrics
  • Will provide Continuous adherence with Cornerstone OnDemand and Support Process and Customer SLAs
  • Time bound Quality Analysis and Superior Customer Communication over call , Email, Chat and CRM
  • Regular quality updates until resolution to prevent case staleness and preventing backlog
  • Follow work on hand prioritization while dealing with priority cases carrying high customer impact and also deliver time bound resolution in line with customer expectations
  • Where necessary, you will give time bound engagement of next level support with proper triage and case documentation and keep stakeholders timely appraised and share feedback
  • You will Active engagement with Legacy Saba Knowledge base and forums ensuring usage and contribution
  • Work on Continuous learning and knowledge enhancement around Cornerstone OnDemand portfolio and their associated technology
  • Responsible for Consistently deliver aligning with set goals and beyond
  • Must need to Seamlessly collaborate and also contribute towards inclusive success of Cornerstone OnDemand ecosystem


Cornerstone Recruitment 2022 – Eligibility Criteria

  • Having Bachelor’s degree in Computer Science or equivalent with 3+ years of relevant domain experience
  • Have Positive Attitude with Thinking without Box under every situation.
  • Possess Strong customer orientation with superior written and also verbal communication skills.
  • Possess Strong hands-on Debugging, and Problem Solving Skills.
  • Have Hands-on experience working on and debugging issues with access Single-Sign-On Integration, Identity
  • Provider (IdP) and Service Provider (SP) integration, SAML, ADFS etc is significant plus.
  • Having Prior experience and passion working in Technical Support role preferably with cloud based product organization.
  • Highly organized with understanding of processes, and tools used in the product support ecosystem.
  • Must be Multitask between priorities, retaining focus on timeliness and quality end results.
  • Patient, Composed and Good Listener, thoughtfully responding to any situation.
  • Must be a Strong team player promoting and also influencing positive team spirit towards inclusive success.

Documents required:


  • You should carry two copies of the Latest Resume.
  • An Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
  • Candidates should have all the necessary educational years  certificates along with the xerox copies.


Links to apply for the online Cornerstone Recruitment 2022


Apply Online

Click Here

Official Website

Click Here

Off Campus Drive Homepage

Click Here

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