IndiaMart Off Campus Drive 2022| Freshers |Customer Care Executive| Opportunity

Apply online for IndiaMart Recruitment drive 2022-2023 for freshers and experienced professionals. IndiaMart job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for IndiaMart careers in India through the provided official registration link. Candidates should practice IndiaMart placement papers to crack the written exam and online test. If you are looking for IndiaMart Infotech Jobs then you must check IndiaMart latest Test Pattern and Syllabus For Freshers.


IndiaMart Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the IndiaMart vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the IndiaMart Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.


IndiaMart Recruitment 2022 – Off Campus Drive


IndiaMART .com is India’s largest leading Online B2B marketplace connecting global buyers with suppliers. Estd in 1996 and accredited with ISO 9001:2000 certification, IIL offers value-added services to its more than 1,000,000 members and over 5 million global buyers. Having more than 4000 employees with a network of 76 offices across India, IIL offers a youthful and welfare-driven approach to career-building. Having an enviable track record of being the only Indian Dotcom company that has been stayed profitable since launch, today IIL investors include Intel Capital and Bennett Coleman & Co. Ltd. (Times Group).


Company name: IndiaMart 
Company website:
Industry type E-commerce 
Role: Customer Care Executive 
Salary: INR 3.00-3.50LPA 
Location: Remote 
Key skills: Customer care, voice process, Sales, Client Handling 
Qualifications: Graduate 


IndiaMart Recruitment 2022 – Job Description


  • You will Position holder will be an individual contributor 
  • Work to Build and manage productive, professional relationships with company clients using telephonic and/or video conversations 
  • Need to Ensure clients are using and deriving benefit from IndiaMART
  • You will Ensure products and services in clients e-catalog are accurately defined
  • Work to Prompt resolution of client complaints 
  • Need to Assist the field sales team in achieving revenue and client retention targets by properly and systematic follow up & time bound closures 
  • Work on Daily 10-15 meaningful telephone/video calls with clients
  • Work to Handle Inbound and Outbound calling for customer service.
  • Need to Identify and also assess customers needs to achieve satisfaction.
  • You will Build sustainable relationships and trust with customer accounts through open and very interactive Communication.
  • Need to Provide accurate, and complete information by using the right methods/tools.
  • You will Handle customer complaints, provide appropriate solutions and also alternatives within the time limits
  • Work to Conduct follow-ups to ensure complete resolution of issues.
  • You will Keep records of customer interactions and also process customer accounts.
  • Take Follow communication procedures, guidelines, and policies.
  • You will Take the extra mile to engage customers.


IndiaMart Recruitment 2022 – Roles and Responsibilities


  • Responsible for Advising present or prospective customers by answering incoming calls on a rotating basis and operating telephone equipment, automatic dialing systems, and also other telecommunications technologies.
  • Work with Strong command of English .
  • You will influence customers to buy or retain company products or services by following a prepared script to give product reference information.
  • You will work on Documents transactions by completing forms and record logs.
  • Need to Maintain database by entering, verifying, and backing up data.
  • Responsible for keeping equipment operational by following manufacturers instructions and also need to establish procedures; notifying team leaders of needed repairs.
  • You will Maintains operations by following policies and procedures; reporting needed changes.
  • Work to Maintain quality service by following organization standards.
  • You will Contributes to team effort by accomplishing related results as needed.


IndiaMart Recruitment 2022 – Eligibility Criteria


  • Candidates having Graduation not required, have Minimum HSC passed with fluency in English communication skills.
  • Have Min. 2-3 years of experience in Customer Care Service
  • Possess Excellent Communication & Coordination skills
  • Possess Strong written and verbal communication skills
  • Must be proactive, assertive & decisive, and have Good interpersonal skill
  • Have Analytical, self-driven & willing to take initiative
  • Must be Immediately Joinee preferred. 


Documents required:


  • You should carry two copies of the Latest Resume.
  • An Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any two Government Certified ID Proof like Adhar card  the PAN, Voter ID, Passport.
  • Candidates should have all the necessary educational years  certificates along with the xerox copies.


Links to apply for the online IndiaMart Recruitment 2022


Apply Online

Click Here

Official Website

Click Here

Off Campus Drive Homepage

Click Here

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