Are you all ready to make your ambitions a reality? If yes, then check this article to know more about it. The iOPEX Technologies recruiters are looking for talented and passionate technologists to take their career to the next level. Candidates having strong backgrounds and demonstrable management skills are preferable to apply for this Network Engineer Job Openings. This position is responsible for the technical troubleshooting and leadership skills that is to be able to recover from complex network problems to restore service. Therefore Grab this chance to get to know the process to apply for iOPEX Technologies Recruitment 2022. And also you will get a direct link to apply for the iOPEX Technologies Job Opportunities 2022. Kindly follow our page on a regular basis to get the latest updates on iOPEX Technologies Careers.
iOPEX Recruitment 2022 – Off Campus Drive
iOPEX is new-generation Digital services provider Company that is offering optimized Digital Engineering, Operations and services. They are process innovators focused on extracting the best out of the investments that you have already made. At iOPEX, they help you realize that golden ratio where your technology and business are in complete synergy services, making your company greater than the whole sum of its parts. It was Founded in 2009, the demand for their specialized optimization services has helped them grow 60% YoY.
| Company name: | iOPEX Technologies |
| Company website: | https://www.iopex.com/ |
| Industry type | IT services |
| Role: | Network Engineer |
| Salary: | Not mentioned |
| Location: | Bangalore |
| Key skills: | CCNA, CCNP |
| Qualifications: | Bachelor of Engineering/ Bachelor of Technology or equivalent |
iOPEX Recruitment 2022 – Job Description
- You will Contribute to Global Customer Service Center’s goals for providing world-class customer service.
- Work closely with all internal and external technical organizations and leadership to resolve customer issues.
- Ensure in providing world-class customer satisfaction through proactive communication of all services and problems.
- Act as an interface between customers, accepting trouble reports data and dispatching them to appropriate personnel and carriers.
- Actively troubleshoot and also diagnose problems using different industry-standard tools such as Iris, Wireshark.
- Interact with internal and external teams/ vendors and also customers to report events and/ or the resolution of events.
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iOPEX Recruitment 2022 – Roles and Responsibilities
- Will Escalate and hand off tickets to appropriate groups and centers.
- Work on Ability to fully document information in the Software Trouble Ticketing application.
- Work to Possess excellent communication skills.
- Responsible for Utilize tools available – manuals, web-based documentation, and lab Ability to take follow instructions – both written and verbal.
- Ensure that problems are satisfactorily resolved in a timely basis with a focus on providing a good level of support to all customers to contribute to positive customer satisfaction.
- Utilize different software technologies such as smart chat, Nuance (customer), Q messenger.
- Also Support leadership in transitioning in new deals and writing desk-level procedures for the team.
- Guide and Train new agents on customer service, and process and procedure.
iOPEX Recruitment 2022 – Eligibility Criteria
- Have a Bachelor of Engineering or Bachelor of Technology or equivalent.
- Must have Multiple certifications that are desired including but not limited to the following: CCNA, CCNP, and CCIE.
- Have Excellent Customer Service Skills.
- Should be Worked with routers, switches, VOIP, WAN, LAN (Cisco, Edgewater)
- Expertise in working with network topologies such as ISDN, Frame Relay, T1 , DS3, ATM, OC-N, SONET, and xDSL.
- Must be Worked with different protocols such as TCP/ IP, UDP, SNMP, SMTP, OSPF, EIGRP, BGP, MGCP, H323, SIP
- Must be Familiar with different network monitoring tools and ticketing systems such as Remedy, HP Openview, SMARTS, Prognosis, and CA Unicenter
- Good Understanding of LAN and WAN Internetworking Devices and Functions of Internetworking, Linking Devices (Routers, Switches, Gateways. Configuring, Routing IP Addresses, and Subnetting.
- Have Desired experience with Internet services such as DNS, etc.
- Have Required Intermediate level knowledge that is working within configuring Cisco Router and Switches as well as Ribbon , experience with Cisco Communication System, VoIP Gateways, and Unified Messaging.
- Have Desired knowledge working with the following Web caching, networking, Video over IP, and TDM Switches.
- Must have Working experience with vendor firewall and VPN devices such as Cisco PIX, ACS, Check Point, Netscreen, Nortel Contivity, etc.
Documents required:
- You should carry two copies of the Latest Resume.
- An Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any two Government Certified ID Proof like Adhar card the PAN, Voter ID, Passport.
- Candidates should have all the necessary educational years certificates along with the xerox copies.
Links to apply for the online iOPEX Recruitment 2022
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Apply Online |
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| Official Website | |
| Off Campus Drive Homepage |