Apply online for Webhelp Recruitment drive 2022-2023 for freshers and experienced professionals. Webhelp job openings in India for the vacancies of entry level engineers and IT jobs. All the Interested and also eligible candidates can apply online for Webhelp careers in India through the provided official registration link. Candidates should practice Webhelp placement papers to crack the written exam and online test. If you are looking for Webhelp Infotech Jobs then you must check Webhelp latest Test Pattern and Syllabus For Freshers.
Webhelp Recruitment is to be conducted for Engineers, Freshers & even Experienced candidates through OFF Campus & On-Campus Recruitment drive 2022 also. Here we are providing all details about the Webhelp vacancy. Candidates will be required to make sure they fit for the eligibility criteria such as educational qualification, and age limit as such and if they find themselves relevant then they could get down to the Webhelp Recruitment form, and fill in with the appropriate details, and submit to proceed further. From the official sources, we also heard that there will be more vacant jobs required to be filled which are more than the previous year. So if candidates have any doubts, then keep on visiting our website.
Webhelp Recruitment 2022 – Off Campus Drive
At the turn of the millennium, Frederic Jousset and Olivier Duha, two young French entrepreneurs, set out with the express goal of enabling and educating customers and brands to engage online. It was founded. Through development and acquisition, Webhelp has grown into a 35,000-person global leader in business process outsourcing (BPO). Although they still focus on providing excellent customer service, they also have skills in the voice, social, and digital channels. Payment management, sales, and marketing services are now part of their list of outsourced services.
|IT Services and Consulting
|Account Planning Manager
|Short Term Scheduling, Analytics, Forecasting
Webhelp Recruitment 2022 – Job Description
- Taking control of every stage of the WFM lifecycle, including forecasting, capacity planning, short-term scheduling, and real-time delivery to ensure ideal staffing and performance.
- keeping track of how efforts are affecting the workload and making necessary modifications
- control and upkeep of the WFM platform used for forecasting and scheduling
- Managing capacity plans and hiring training to achieve revenue maximisation and business expansion
- giving chances for education, mentoring, and development will help to promote and support progress within the WF Department.
- ensuring accurate projections and taking seasonal changes and significant events into account
- keeping track of events, such as site-wide gatherings, huddles, cold-calling campaigns, and marketing email blasts
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Webhelp Recruitment 2022 – Roles and Responsibilities
- You will be ensuring prompt delivery of staffing recommendations and rapid recording, analysis, and capture of implications to the business
- Actively establishing an overall departmental statistics baseline forecast
- Work on communicating to the Senior Leadership Team the anticipated workload, changes, assumptions, and inputs
- Responsible for delivering analysis, thought leadership, and strategic counsel to the appropriate leaders while taking into account organisational initiatives, trends, and capabilities and offering up-to-date data, suggestions, and solutions.
- Effectively coordinating the uniformity of the Workforce’s best practises and principles
- You will carries out system administration tasks for the Workforce Management system, Schedule Planner, Real Time Adherence, etc. as necessary. aids in the upkeep of workforce systems, such as user access and system performance, for the Contact Centers’ workforce teams.
- You will be directing or enabling teams, projects, and initiatives at the corporate level.
Webhelp Recruitment 2022 – Eligibility Criteria
- degree or higher
- Experience in forecasting, capacity planning, short-term scheduling, real-time reporting, and analytics for at least 8 years across all of these areas is required.
- at least five years of experience managing a team
- having worked as an Assistant Manager for at least three years or currently holding a managerial position.
- understanding of workforce tools like Teleopti, IEX, Aspect, or Blue Pumpkin
- the capacity to balance and coordinate multiple tasks in a time-critical setting.
- Strong attention to detail and excellent communication, leadership, presenting, mathematical, logical, analytical, and problem-solving skills.
- has expertise in MS Excel and automation
- knowledge of statistical techniques like regression or predictive analysis
- You will receive a link to conduct a brief online conversation after submitting your application.
- Utilize this chance to With the help of our collaborative team of game-changers, develop your career.
- You should carry two copies of the Latest Resume.
- An Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any two Government Certified ID Proof like Adhar card the PAN, Voter ID, Passport.
- Candidates should have all the necessary educational years certificates along with the xerox copies.
Links to apply for the online Webhelp Recruitment 2022
|Off Campus Drive Homepage